Welcome to Wickoura. These Terms & Conditions govern your use of our website and the purchase of our products. By accessing our site or placing an order, you agree to be bound by these terms. We recommend reading them carefully before proceeding with a purchase.
By using this website, you represent that you are at least the age of majority in your state or province of residence and are legally capable of entering into binding contracts. Use of the website is at your own responsibility and risk.
Wickoura specializes in premium scented candles. We strive to display our products, including their colors and textures, as accurately as possible. However, please note that the actual colors you see will depend on your screen settings and photography lighting, and we cannot guarantee that your monitor's display of any color will be perfectly accurate.
All prices listed on our website are in Indian Rupees (INR). Wickoura reserves the right to change prices for our products at any time without prior notice. Payments are processed securely through trusted third-party payment gateways to ensure your financial information is protected.
An order is considered confirmed only after successful payment authorization. Wickoura reserves the right to refuse or cancel any order at our sole discretion, including cases of limited stock, inaccuracies in product or pricing information, or issues identified by our fraud detection department.
We aim to process and ship orders within 3–4 working days. Delivery timelines may vary based on your geographic location and the efficiency of third-party courier services. While we strive for timely delivery, Wickoura is not responsible for delays caused by logistics partners or unforeseen circumstances.
Due to the delicate and artisanal nature of our products, Wickoura does not accept returns or exchanges. We encourage our customers to review product descriptions carefully or reach out to our team for assistance before placing an order to ensure the selection meets your expectations.
Orders cannot be cancelled once they have entered the processing stage. If you have an urgent concern regarding an order you just placed, please contact our support team immediately, and we will do our best to assist you if the order has not yet been handled.
All content included on this site, such as text, graphics, logos, images, and brand names, is the property of Wickoura and is protected by intellectual property laws. Unauthorized use, reproduction, or distribution of any materials from this website is strictly prohibited.
Wickoura shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products. Customers are advised to follow the candle care instructions provided with each purchase to ensure safe and proper usage.
You agree not to use our website for any unlawful purpose or to engage in any conduct that may damage, disable, or impair the website’s functionality. Misuse of the website or attempting to circumvent security measures is strictly prohibited.
Wickoura reserves the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon being posted on this page. Your continued use of the website following any changes constitutes acceptance of those updates.
These terms and any transactions initiated through this website are governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in India.
For any questions regarding our Terms & Conditions, please contact us at:
Wickoura Support
Email: wickoura@gmail.com
Location: India
